Selection & Training

A dedicated team is carefully selected to ensure fulfillment of your dealership’s and your client’s needs.

Staff – Recruitment is the cornerstone of operations. We select Associates based on
your dealership’s specific customer base, processes and team culture. We operate as
an extension of your business.

Systems – Our teams will have appropriate hardware and software platforms capable of achieving core KPI’s. We will utilize the CRM, dashboards and merchandising systems that your dealership works with.

Security – Our teams are equipped with industry leading security systems and adhere to all necessary industry compliance standards, such as:

  • PCI DSS Compliance
  • ISO 27001 – Information Security Management
  • ISO 27701 – Private Information Management
  • System and Organization Controls 2 Audit (SOC2)

Training

Led by our CEO with 10 years of award-winning, automotive dealer operations experience.

What sets Omni apart from all other outsourcing companies, is that we understand a dealership’s operations, processes and targets, first and foremost.

A bespoke training plan will be developed specifically for your dealership’s needs. The dedicated team assigned to you will be focused on driving results, as defined by you.

Our first objective is to identify your dealership’s greatest opportunities, and maximize.  Are you losing opportunities due to poor connections or interactions? Are you experiencing a higher volume of calls and need to scale operations?  Do you need to reduce expenses to increase net results?

Let's talk!

A conversation costs nothing and could save you thousands.
Contact us today